Posts: 143
Threads: 12
Joined: Aug 2007
I use this one for Mysticthunder, which I started before I knew anything. I thought they were okay until I had a billing problem. 40 mins + the first time I called before I got to talk with someone and 30 + the second time. Then even when I had e-mails saying it was restored it wasn't. I called tech support and they said it wasn't paid and it was. I almost lost it.
Sheesh anyone else like this? Or just Ipowerweb?
Posts: 406
Threads: 14
Joined: Apr 2007
Thanks for the warning. I hadn't heard anything about the company and maybe the poor customer service is why.
Posts: 308
Threads: 11
Joined: Aug 2007
I'm not familiar with the company, but the long customer service waits reminds me of my ISP and phone company.
Am I correct in assuming that to switch your site to a different host, you'd be pretty much going back to square one?
Posts: 4
Threads: 0
Joined: Feb 2008
I use ipowerweb also. I have been with them for 5 years now and for the first 4.5 years of that I would of recommended them to anyone and defended them but since about 9/07 there customer service has went way down hill I have waited on the phone for 2.5 hours one night. I have seceriously been thinking of leaving them lately its been a night mare every since they started moving everyone to there new hosting plat form. Hopefully things will settle down after they get all the accounts moved. If not I will be moving all my sites any recommdations for a host that gives you all this that ipower does.
3000 gigs of space
30,000 gigs of transfer
host 25 domains with 1 account
All the latest bells and whistles.
All for only $95 a year.
Posts: 126
Threads: 26
Joined: Apr 2008
Posts: 15
Threads: 2
Joined: Sep 2008
ipowerweb is a reseller of ipower.com; hence you may not get proper support. But iPower is the best alongwith Hostican
